Terms and Conditions
Thank you for visiting CycloCamping.com website. CycloCamping.com and its website provide services to you subject to the following conditions. If you visit or shop at CycloCamping.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future CycloCamping.com service or visit or purchase from any business affiliated with CycloCamping.com, whether or not included in the CycloCamping.com websites, you also will be subject to the guidelines and conditions applicable to such service or business.
All orders are final. Once an order is placed, it cannot be changed. In order to ship orders within 1 business day, we need to process orders as soon as they are placed. For that reason, we are not able to change order details once the order is placed. We have a couple of warnings at check-out to remind customers to double check the order info, including shipping address and products ordered. We also remind customers that once the order is placed it cannot be modified or cancelled. Once shipped, orders cannot be re-routed. If a package is undeliverable, the carrier returns it to us. We can ship the order back to the customer, but the customer is responsible for the shipping fees if an incorrect address was provided, or the wrong product ordered.
SHIPPING & DELIVERY
Please review our Shipping and Delivery Policy, which is also part of our terms and conditions governing your visit at CycloCamping.com.
Please review our Return Policy, which is also part of our terms and conditions governing your visit at CycloCamping.com.
When you visit a CycloCamping.com site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of CycloCamping.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of CycloCamping.com and protected by U.S. and international copyright laws. All software used on this site is the property of CycloCamping.com or its software suppliers and protected by United States and international copyright laws.
CycloCamping.com is a registered trademark of Great Oak Trading, LLC, or its subsidiaries, in the United States and other countries. CycloCamping.com's trademarks may not be used in connection with any product or service that is not CycloCamping.com's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits CycloCamping.com. All other trademarks not owned by CycloCamping.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by CycloCamping.com or its subsidiaries.
LICENSE AND SITE ACCESS
CycloCamping.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of CycloCamping.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of CycloCamping.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of CycloCamping.com and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing CycloCamping.com's name or trademarks without the express written consent of CycloCamping.com. Any unauthorized use terminates the permission or license granted by CycloCamping.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of CycloCamping.com so long as the link does not portray CycloCamping.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any CycloCamping.com logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. CycloCamping.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use CycloCamping.com only with involvement of a parent or guardian. CycloCamping.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER
Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. CycloCamping.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant CycloCamping.com and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant CycloCamping.com and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify CycloCamping.com or its affiliates for all claims resulting from content you supply. CycloCamping.com has the right but not the obligation to monitor and edit or remove any activity or content. CycloCamping.com takes no responsibility and assumes no liability for any content posted by you or any third party.
CycloCamping.com and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
RISK OF LOSS
All items purchased from CycloCamping.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
CycloCamping.com will assist customers to file claims against the carrier in the event of loss, theft, mis-delivery, or denial signature. The purchaser can seek to suspend charges with their credit card issuer in these instances, which allows time to work with the carrier and local authorities and seek restitution through their insurance carrier regarding any matters of theft after delivery.
Claims of damage or missing parts during shipping must be presented immediately.
For defective merchandise, please refer to our "Return Policy".
CycloCamping.com and its affiliates attempt to be as accurate as possible. However, CycloCamping.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by CycloCamping.com itself is not received as described, your sole remedy is to return it in unused / unopened condition for a full refund. CycloCamping.com will cover the shipping fees for returning the item, and the refund will be issued once the return is received.
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day.
The customer will be charged at the time the order is placed, even in the event of a backorder.
Our policy is to not backorder (unless requested by the customer and approved by CycloCamping.com). Every product listed on CycloCamping.com should be in stock and ready to be shipped. The inventory listed on the website is updated daily and we try to keep it as accurate as possible. However CycloCamping.com DOES NOT guarantee the accuracy of the product availability at the time the order is placed. In order to make sure a specific item is in stock, customers should contact CycloCamping.com customer service by email, or by phone before placing the order (24/7 service at 888-575-7405).
SHIPPING OUTSIDE USA
Starting October 23rd 2014, CycloCamping will no longer accept orders shipping outside the USA. Our current order fulfillment process does not allow us to ship outside the USA. We apologize for the inconvenience.
RETURNS / RMA # / REFUSED DELIVERY
Wrong size, wrong color? No problem... we accept returns under our "30-Day Return Policy", no questions asked!
SHIPPING ADDRESS ERROR / UNDELIVERABLE ADDRESS
If the customer provides an incorrect address during checkout and the package is returned to CycloCamping, the customer will be responsible for the return shipping fees - if applicable. CycloCamping can ship the package back to the customer but the customer will be responsible for the shipping fees in order to re-ship the package back to the customer. This applies even if the customer originally received a free shipping offer - the customer will still be charged for re-shipping at the listed rate from the carrier. If the customer decides to not have the package re-shipped, the order will be processed as a return, and the customer will be responsible for a 5% restocking fee as stated in our return policy.
DISCLAIMER OF WARRANTIES AND LIMITATION OF
THIS SITE IS PROVIDED BY CYCLOCAMPING.COM ON AN "AS IS" AND "AS AVAILABLE" BASIS. CYCLOCAMPING.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CYCLOCAMPING.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CYCLOCAMPING.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM CYCLOCAMPING.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CYCLOCAMPING.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting CycloCamping.com, you agree that the laws of the state of Pennsylvania, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and CycloCamping.com or its affiliates.
Any dispute relating in any way to your visit to CycloCamping.com or to products you purchase through CycloCamping.com shall be submitted to confidential arbitration in Bucks County, PA, except that, to the extent you have in any manner violated or threatened to violate CycloCamping.com's intellectual property rights, CycloCamping.com may seek injunctive or other appropriate relief in any state or federal court in the state of Pennsylvania, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to CycloCamping.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
JOIN VIP TEAM
CycloCamping domains, websites, blogs and social networks are defined as one of the following url:
Author will be rewarded with cash or gear depending on the amount and type of information and media provided. If the author is rewarded with gear, the value of the gear will be the current price listed on CycloCamping.com, or the MSRP (Manufacturer Suggested Retail Price) if CycloCamping.com does not carry the rewarded gear. The content will still have to be approved by CycloCamping.com to insure that the quality of the content provided meets CycloCamping.com requirements.¬†
Writer MUST be the owner of ALL intellectual properties for all article material provided (pictures, videos, content). By submitting any type of written content and media to CycloCamping.com (including but not limited to pictures, audio, video, photos, infographics, artwork), you are attesting that you are the owner of all intellectual properties, and that you are not sharing or copying content, material or media from anybody else but yourself. You are also authorizing CycloCamping.com to use, edit, publish and share your material through CycloCamping.com websites, forums, blogs, and social media networks, with no restrictions or time limit.
Content, pictures, and videos will have to go through an editing process before being published. Content, pictures and videos may be refused by CycloCamping.com sole discretion and must meet our requirements before being published on our websites, blogs or forums.
Content must be written in correct English (we do a final proofread). Content MUST NOT be published/offered anywhere else other than on CycloCamping.com. CycloCamping.com may promote the content through our blog, forum, and/or social networks (Facebook, Twitter, Pinterest, Google+). Content must offer information and knowledge valuable to the bicycle touring community. Content may be rephrased by CycloCamping’s sole discretion before being published. Additional information may be added to the article without the consent of the author. If CycloCamping.com adds a section to the article, it will be specified within the article. For example, if you write an article about “how to choose a sleeping bag” and you do not cover “synthetic vs. down,” we may add a paragraph to complete the article. Media (pictures and videos) must be of decent quality and related to the article.
Payment to authors is due as soon as the article has been approved (within 2 weeks after receiving all the material). The preferred payment method is Paypal, but we can also mail checks, offer gift certificates, rewards points, wire transfers (fees apply), or pay by credit card.
Sharing content and media provided to CycloCamping.com on other domains than the CycloCamping websites, blogs, and forums will result in the cancellation of the membership.