Shipping policy

Free Shipping over $120*
Most orders ship same day*
Average Delivery Time: 3 to 4 business days*

We offer FREE Shipping to the lower 48 states and to FPO/APO/DPO addresses, on any order over $120. If an order is placed on a weekend or on a holiday, it will ship the next business day. Tracking information for ALL orders.

IMPORTANT
All orders are final. Once an order is placed, it cannot be changed. In order to ship orders within 1 business day, we need to process orders as soon as they are placed. For that reason, we are not able to change order details once the order is placed. We have a couple of warnings at check-out to remind customers to double check the order info, including shipping address and products ordered. We also remind customers that once the order is placed it cannot be modified or cancelled. Once shipped, orders cannot be re-routed. If a package is undeliverable, the carrier returns it to us. We can ship the order back to the customer, but the customer is responsible for the shipping fees if an incorrect address was provided, or the wrong product ordered.

Domestic Shipping Options
"Standard Shipping": Customers within the US using this method receive their orders in 2 to 7 business days. Average Transit Time: 2-7 Days. We also offer expedited 2-Day and Next-Day shipping as shipping options. Most orders ship same day, however unexpected delays may increase the handling time up to 2 business days.

Next-Day Shipping
"Next-Day" shipping option does not include handling time - up to 2 business days. "Next-Day" only refers to the shipping service selected. When "Next Day"  is selected at check out, we choose an overnight service with the carrier, but handling time still need to be taken into account. Most "Next-Day" orders are delivered within 2 business days. Orders placed on Friday using Next Day shipping is not guaranteed to be delivered on Saturday, it may be delivered the following Monday, or Tuesday.

Same Day Shipping
Most orders ship same day, however unexpected delays may increase the handling time up to 2 business days. Many online reviews rave about how fast orders from CycloCamping.com are received.

Free Shipping
We offer FREE Standard Shipping on any order over $120 shipping to the lower 48 states or to FPO/APO/ and DPO addresses.
Except during special promotions, free shipping does not apply to expedited shipping methods.

Tracking Info
You will receive your shipping information along with a link to the tracking information on the carrier's website within a few hours after your order has shipped.

Domestic Shipping Rates
Our standard shipping rates will be displayed on the first checkout page (no registration required). Free shipping over $120 for orders shipping to the lower 48 states. The transit times listed in the table below and at checkout are estimated shipping times provided by the carrier. CycloCamping does not guarantee their accuracy.

The transit times do not include our handling time (usually same day, but up to 2 business days).

Order Amount Standard

(2-7 Days)

2-Day

Shipping

Next Day

Shipping

Up to $19.99 $5.99 $12.99 $22.99
$20.00-$45.00 $6.99 $14.99 $24.99
$45.01-$75.00 $7.99 $16.99 $26.99
$75.01-$120.00 $9.99 $18.99 $28.99
$120.01-$150.00 FREE $20.99 $30.99
$150.01-$200.00 FREE $22.99 $32.99
$200.01-$250.00 FREE $24.99 $34.99
$250.01-$300.00 FREE $26.99 $36.99
$300.01-$400.00 FREE $30.99 $40.99
$400.01-$500.00 FREE $34.99 $44.99
$500-01-$600.00 FREE $38.99 $48.99
$600.01 and over FREE $42.99 $52.99

APO/FPO accepted, but transit times listed on the website do not apply to FPO/APO/DPO addresses.
We do not ship to PO boxes.

International Shipping
Starting October 23rd, 2014, CycloCamping will no longer accept orders shipping outside the USA. Our current order fulfillment process does not allow us to ship outside the USA. We apologize for the inconvenience.

APO/FPO Addresses
We are proud to service our men and women in uniform by shipping to FPO/APO/DPO addresses, and we gladly offer Free Shipping on orders over $120. Transit time listed on the website does not apply to FPO/APO/DPO addresses. Transit times to FPO/APO/DPO addresses vary from 7 to 21 business days, depending on the destination.

Shipping Address Error / Undeliverable Address
If the customer provides an incorrect address during checkout and the package is returned to CycloCamping, the customer will be responsible for the return shipping fees - if applicable. CycloCamping can ship the package back to the customer but the customer will be responsible for the shipping fees in order to re-ship the package back to the customer. This applies even if the customer originally received a free shipping offer - the customer will still be charged for re-shipping at the listed rate from the carrier. If the customer decides to not have the package re-shipped, the order will be processed as a return, and the customer will be responsible for 5% restocking fees as stated in our return policy.

Package Rerouting
Once an order is placed, it cannot be changed. In order to ship orders within 1 business day, we need to process orders as soon as they are placed. For that reason, we are not able to change order details once the order is placed. We have a couple of warnings at check-out to remind customers to double check the order info, including shipping address and products ordered. We also remind customers that once the order is placed it cannot be modified. Once placed, orders cannot be changed or cancelled. Once shipped, orders cannot be re-routed. If a package is undeliverable, the carrier returns it to us. We can ship the order back to the customer, but the customer is responsible for the shipping fees if an incorrect address was provided, or the wrong product ordered.

In Stock / Out of Stock
Everything listed on the website, unless listed "out of stock", should be in stock and ready to be shipped right away. We continuously work hard to make sure that our website's inventory is accurate. However, miscounts occasionally happen. If it does, and we are not able to ship your order right away, you will be contacted by our customer service within 24 hours. If you must receive your order within a short period of time, we recommend giving us a call (24/7) at 215-253-4465 - or emailing us at info@cyclocamping.com - before placing your order, just to make sure that the product availability displayed on the website is accurate.

CycloCamping Order Fulfillment
Our priority has always been to deliver orders to our customers quickly and accurately, and to this end, we have partnered with Amazon, which is one of the largest and most reliable order fulfillment centers in the world. Amazon is managing our inventory and shipping our orders.

(*) CycloCamping.com DOES NOT guarantee same day shipping, as unexpected events delaying the shipment may occur.